Dear Valued Customer,
Thank you for choosing our product! We are committed to providing you with the highest quality items and service experience. Should you encounter any product defects or usage questions, please immediately contact our customer service team through the platform messaging system. Our professional support staff will provide solutions within 24 hours (with slight delays possible on weekends).
Please note:
Provide clear photos/videos for product issues
Keep original packaging for at least 15 days
Include order number when communicating
We guarantee:
✓ Free return/replacement for quality issues
✓ Professional guidance for usage questions
✓ Fast response to after-sales requests
Your satisfaction is our top priority. We look forward to resolving any concerns through friendly communication. Thank you for your support and understanding!
